Terms of Service
Last updated: August 22, 2026
1. Acceptance
By creating a yaya.cash account, installing the YAYA app, connecting a machine or using the dashboard or API (the "Service") you accept these Terms and the Privacy Policy. If you act for a business, you confirm you have authority to bind it.
2. What yaya.cash is
yaya.cash is a payment-confirmation engine for vending machines and merchants. It detects payments arriving in the wallets you connect (by reading their notifications on your phone), matches them with the pending sale, unlocks the machine or records the charge, and gives you a dashboard, an API and a WebSocket. yaya.cash is not a bank, not a wallet, holds no funds and processes no cards: money goes directly from your customer to your wallet. We are not part of Yape, Plin, Zelle, PayPal, Pix or any other platform.
3. Eligibility and account
You must be at least 18 and hold an account with the wallet you connect, in your or your business's name. You are responsible for your account, credentials and everything done with them. Keep your phone with the app active and notification access granted so payments confirm; if you disable it, machines will not release product.
4. Third-party platforms — please read carefully
The Service depends on wallet, bank and messaging apps we do not control. They may change notification formats, limit access or suspend accounts without notice, which can interrupt payment confirmation. We will make reasonable efforts to adapt but are not liable for such interruptions. Messaging channels are beta: WhatsApp numbers used may be suspended by the provider without liability for Yaya Tech.
5. Payments, reconciliation and disputes
A sale is confirmed when the wallet notification matches the pending sale. A doubtful notification is held for review in your dashboard. Product or service release happens once payment is confirmed; payment reversals are handled by the wallet, not by us. Disputes with your customers are resolved between you and them using the wallet receipt; we can give you the Service logs to help. You are responsible for issuing any receipts the law requires (SUNAT or other authority).
6. Price and payment for the Service
The Service costs the price published on yaya.cash when you subscribe (e.g., a monthly fee per account and, where applicable, a one-time installation charge per machine). Payment is made with the available wallets and the plan activates on confirmation. Unless stated otherwise, plans do not auto-renew. You may request a refund of a monthly period within 7 days of payment if there were no confirmed sales in that period; installation charges are non-refundable once the module is installed. We may change prices with 15 days' notice, without affecting paid periods. yaya.cash also processes charges for other Yaya Tech products (e.g., agento plans); those charges are governed by the terms of the relevant product.
7. Machines and modules
The module we install in your machine is your property once paid. Installation is done by you or a technician you choose; if we give instructions or install it, it is under your authorisation and with the machine unplugged. We are not liable for machine damage from improper installation, modifications, or electrical or machine faults. Module warranty: 12 months against manufacturing defects.
8. Acceptable use
You may not use the Service for illegal activity, money laundering, selling prohibited goods or goods restricted to minors without proper controls, defrauding your customers or us, or bypassing our security measures. We may suspend accounts on reasonable indications of fraud.
9. Your data and your customers' data
You are the controller of your customers' data and we process it on your behalf under the Privacy Policy. You warrant that you have a legal basis for connecting the notifications and channels you connect and for us to process that data.
Intellectual property
The software, trademarks and content of the Service belong to Yaya Tech or its licensors. We grant you a limited, non-exclusive, non-transferable licence to use the Service under these Terms. Code we publish as open source is governed by the licence shipped with each repository; you may build your own versions of our apps under that licence, but may not use our trademarks or present them as official. The data you enter remains yours.
Availability and changes
We work to keep the Service continuously available but do not guarantee uninterrupted availability. We may modify, suspend or withdraw features with reasonable notice. Parts of the Service may be marked beta and change without notice.
Warranties and liability
The Service is provided "as is" and "as available". To the maximum extent permitted by law, Yaya Tech is not liable for indirect damages, lost profits, data loss or acts of third parties (AI providers, wallets, banks, messaging platforms, network operators). Our total liability to you for any claim is limited to what you paid us in the 12 months before the event (or USD 100 if you paid nothing). Nothing in these Terms limits non-waivable consumer rights under Peruvian law.
Indemnity
You will hold Yaya Tech harmless from third-party claims arising from your use of the Service in breach of these Terms or the law.
Termination
You may close your account at any time. We may suspend or close accounts that breach these Terms, with notice unless urgent. On termination your licence ends and the retention periods in the Privacy Policy apply.
Changes to these Terms
We will announce material changes in the Service or by email at least 15 days in advance. Continued use after that date means acceptance.
Governing law and disputes
These Terms are governed by the laws of the State of California, USA, without prejudice to mandatory consumer-protection rules of your country of residence (in Peru, Law No. 29571). We will try to resolve disputes in good faith; failing that, the parties submit to the competent courts of California, unless the law of your country of residence entitles you to your local courts. Consumers in Peru may also go to Indecopi and use our Libro de Reclamaciones.
Contact
Yaya Tech PBC · andre@yaya.tech